About us

Yes. Private Health Services operates as an independent service with its own team. Your Private Health Advisor will use your situation and needs to check the various options available for you and is not bound by your policy or the agreements made between health insurers and health-care providers. We will consider all health-care providers that fit your needs without prioritising health care contracted under your health-care plan. We do not receive any compensation from providers for suggesting their health care: your subscription is our only source of income. Your Advisor will, however, show you beforehand which health-care costs are covered by your health-care plan and which may be at your own expense. This tells you everything you need to know in advance, so you won’t get any surprises. 

No. Your Private Health Advisor looks at all the options that suit your needs, even if your health-care plan doesn’t reimburse them or only reimburses part of them, including treatments abroad. Your Advisor will show you beforehand which costs are reimbursed by your health-care plan and which are at your own expense. This means the choice is yours, without any surprises.

To identify suitable health-care providers for every customer, Private Health Advisors use their own validated quality-related health-care data. We combine publicly available data with carefully compiled, supplementary information to map out the quality of health-care providers. We build profiles for health-care providers based on four different perspectives:

• Analysis of public data 
  We continuously monitor data available from public sources, like results indicators, complication figures, the number of operations performed and the composition of the medical team.
• Recommendations from health-care professionals 
  We gather recommendations from leading health-care professionals. To which health-care providers would they themselves refer patients? And especially: why?
• Information from working visits 
  We visit health-care providers on site if they stand out in a positive way based on data and recommendations. These working visits allow us to get a clear picture of how they operate in practice. We talk to those involved and learn about their working methods, choices, the reasons for those and their unique characteristics.
• Experiences from patients
  We analyse data from review sites, but we mainly also look at experiences and treatment results from our own customers. 

By now we have built up over 800 profiles for specialist practices that are part of health-care providers, spread out over more than 40 fields of treatment, from knees and hips to breast and prostate cancer. This number keeps growing: the profiles are continuously supplemented, updated and further refined. All of this means that we have a unique and current picture of health-care providers that is unavailable elsewhere. We can use it to provide every customer with a carefully considered list of options that suit their personal situation, health-care needs and preferences.