Private Health Services is a service—unique in the Netherlands—that offers personalized guidance on health and care-related questions. For a fixed monthly fee, you’ll be assigned a dedicated Private Health Advisor: an expert who works with you to explore options and guide you in making choices that fit your personal situation.
A Private Health Advisor is your dedicated personal point of contact for all your questions about healthcare and health. No matter what your question is, you’ll always speak with the same Private Health Advisor—someone who knows you, understands what matters to you, and works with you to find solutions. That means you won’t have to repeat your story over and over again. Your Private Health Advisor works with you to assess your personal situation and needs and helps you understand your options.
We continuously monitor available data from public sources, such as outcome indicators, complication rates, the number of surgeries performed, and the composition of the medical team.
We are collecting recommendations from leading healthcare professionals. Which healthcare providers would they refer patients to? And, most importantly, why?
We visit healthcare providers on-site who stand out positively based on data and recommendations. During these site visits, we gain a concrete understanding of their day-to-day operations. We speak with the people involved and delve into their methods, decisions, rationale, and distinguishing features.
We analyze data from review sites, but we also focus primarily on the experiences and treatment outcomes of our own clients.
We have now compiled over 800 profiles of specialized practices within healthcare providers, covering more than 40 treatment areas, ranging from knee and hip conditions to breast and prostate cancer. That number continues to grow: the profiles are constantly being expanded, updated, and further refined. This gives us a unique and up-to-date overview of healthcare providers that is not available elsewhere. This allows us to provide every client with a carefully researched overview of options that aligns with their personal situation, care needs, and preferences.
You discuss your healthcare or health-related question with your dedicated Private Health Advisor. Together, you’ll discuss your situation, wishes, and needs.
Your Private Health Advisor gathers relevant information and explores which healthcare and wellness options best meet your needs. When necessary, additional expertise is consulted.
Your Private Health Advisor will explain the options and relevant differences. They will also discuss the potential pros and cons, as well as questions you can discuss with your treating physician.
Have you decided how you want to proceed? If so, your Private Health Advisor will support you with the practical next steps wherever possible. You remain in control throughout the entire process.
You can check your progress 24/7through your personal MyHealth account.
Schedule a no-obligation introductory consultation with one of our Private Health Advisors. We’ll discuss your inquiry and work together to determine what kind of support is right for your healthcare needs.
No. In an emergency, call 112 immediately. For urgent care, contact your primary care physician or the nearest hospital. Are you abroad? If so, contact your health insurance provider’s emergency hotline. Once the acute situation is under control, your Private Health Advisor can assist you with questions about the next steps, recovery, or other health and medical concerns.
Yes. You can also contact your Private Health Advisor with questions about caring for your parents. For example, if you’re a family caregiver, or if you want to work with your parents to decide on a treatment or care plan.
Your Private Health Advisor shows you where the wait time for the care you need is shortest, even outside your own region. This sometimes allows you to get care more quickly. We do not give our clients priority over people who are already waiting, and we cannot promise a shorter wait time.
Yes. Are you unsure about a diagnosis or treatment plan? Your Private Health Advisor will go over the options with you and help you find a specialist for a second opinion*. Sometimes this is covered by your health insurance.
*A formal second opinion takes place after a referral and is provided by an independent healthcare provider in the same field. You’ll then discuss the results with your original healthcare provider.
