Skip to content
Private Health Services

Personalized guidance to help you make the best choices regarding your health and care

View subscription Plan orientation meeting

An initiative by ONVZ. Your partner in healthcare and wellbeing.

Private Health Services

When it comes to your health, you want to make the right choices. But that’s not always easy. What kind of care is right for you? Where should you go? And what options might you be overlooking?
 
 With Private Health Services, you’re not on your own. You’ll be assigned a dedicated Private Health Advisor for all your healthcare and health-related questions—someone who knows you and your situation. This personalized guidance makes Private Health Services unique in the Netherlands. Your advisor will explore what’s possible for you, compare the options, explain what the differences mean for you, and handle the paperwork for you when necessary. That way, you can make your own choices with clarity and confidence.

What Private Health Services Offers You

  • Understanding the most suitable options

    • Your Private Health Advisor will clearly outline all relevant options for you.

  • Access to Data on Healthcare Quality

    • Backed by quality data from more than 800 specialized practices and medical expertise.

  • Independent, putting your interests first

    • We operate independently of health insurers and healthcare providers. As a result, we look beyond reimbursement rates and contracts.

  • More autonomy, less micromanagement

    • You stay in control; we’ll do the research and handle things as needed—from scheduling appointments to outlining the next steps.

Does this sound familiar?

Every healthcare or health-related question is different. Here’s how Private Health Services can help you:
    • You're about to undergo a major medical procedure and want to know what your options are and where you should go;
    • You've received a diagnosis or treatment plan and would like more clarity on it, or want to know what other options are available;
    • You've been experiencing health issues for some time now and would like to have an independent medical specialist take a look;
    • You want to take an active role in your health and are curious about what will help you stay fit, energetic, and healthy for longer;
    • Your parents are becoming more vulnerable, and you want to help care for them, but you're not quite sure where to start;
    • You also want to be able to make good decisions for your partner or children when questions arise about their care or health;
    • As a woman, you have questions about your health—for example, about menopause, pelvic floor issues, or women’s heart health—and you want an independent advisor to help you explore possible tests, treatments, or specialists.

Is your situation not listed here?

Private Health Services can help you with a wide range of questions about healthcare and health. Together, we'll determine the best approach for your specific situation.

Would you like to discuss your situation in person?

Schedule a no-obligation introductory consultation with one of our Private Health Advisors. We’ll discuss your inquiry and work together to determine what kind of support is right for your healthcare needs.

Plan orientation meeting

Frequently asked questions

What services does Private Health Services offer?

You can contact Private Health Services with any questions about healthcare and health. For example, if you need more insight into your options, want to find out which healthcare provider best suits your situation, are stuck in a healthcare process, or want to actively work on your health. Even if you’re not yet sure exactly what you need, we’d be happy to help you figure it out.

Can I add my partner and children to my subscription?

Yes. You can enroll your partner and children in Private Health Services. You’ll all share a single subscription, and your partner and children will be eligible for a reduced rate.

Payment is processed through the primary subscriber. Because health and medical information is sensitive, we ask family members to givetheir consent if the primary subscriber wishes to ask healthcare or health-related questions on their behalf.

Currently, your partner and children can only be added when you sign up for the subscription. It is not yet possible to do this at a later time. We are working on making this possible in the future.

What is the difference between Private Health Services and the healthcare advice provided by my health insurance company?

Many health insurers, including ONVZ, offer healthcare advice and assistance with wait times. This is valuable and falls within the coverage of your policy and the agreements your insurer has with healthcare providers. Private Health Services complements this in three ways:

  • You have one dedicated Private Health Advisor, whom you get to know in advance and who remains the same for every question you have.
  • Your advisor independently reviews all options, including those outside your policy and abroad, using proprietary data on the quality of more than 800 specialized practices across some 40 treatment areas.
  • The support continues throughout the process: from your initial inquiry to your recovery, covering both care and health, including the administrative work.

Private Health Services does not replace your health insurance. Your health insurance ensures that your care is properly arranged; Private Health Services helps you make the choices that are right for you.

Can I also use Private Health Services while abroad?

Yes. Even if you’re abroad or considering seeking care abroad, you can contact your Private Health Advisor. The type of support available depends on your situation and healthcare needs. Your Private Health Advisor will be happy to help you figure things out.