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Contact Private Health Services

Do you have a question about Private Health Services or would you like to provide feedback? Below are the various ways you can contact us.

Contact us directly

We are available Monday through Friday from 9:00 a.m. to 5:00 p.m.

Phone number: +31 88 668 9800
Email address: info@privatehealthservices.nl

Feedback and complaints

Do you have a question, want to provide feedback, or file a complaint? Please fill out the contact form.

For healthcare professionals

As a healthcare professional, you can ask your question by emailing info@privatehealthservices.nl, addressed to Ingrid van Westing, who is responsible for Medical Product. We will contact you as soon as possible.

For the press

Do you have a press inquiry? Please contact us at info@privatehealthservices.nl.

Contact form

Want to discuss your situation in person?

Find out what Private Health Services can do for you during a no-obligation introductory consultation with a Private Health Advisor.

Schedule an Orientation Meeting

Frequently asked uestions

How quickly can my Private Health Advisor respond? 

Our Private Health Advisors are available on weekdays from 9:00 a.m. to 5:00 p.m. and will respond within 24 hours on weekdays. They are also available in the evenings by appointment.

Have you been assigned a Private Health Advisor? If so, you can also contact them through your MyHealth account.

Do you need immediate care? In an emergency, call 112. For urgent care, contact your primary care physician or the nearest hospital. Are you abroad? If so, contact your health insurance provider’s emergency hotline. 

Where can I go for help with canceling my Private Health Services subscription?

Do you need help canceling your subscription? Please feel free to contact us at +31 88 668 9800. You can also fill out the contact form or send an email to info@privatehealthservices.nl.

What if I'm not satisfied with the services provided by Private Health Services?

Are you dissatisfied with the services provided by Private Health Services? If so, please let us know as soon as possible. We’d be happy to discuss the matter with you to find a suitable solution together. If we’re unable to resolve the issue, you can use our complaints procedure and submit a complaint via the contact form above.

Who can I contact if I have questions about my insurance or claims? 

If you have questions about your health insurance, policy terms, or claims, please contact your health insurance provider. 

Are you discussing a care plan, health program, or treatment with your Private Health Advisor? If so, your Private Health Advisor can help you understand the expected costs and explain which parts may be covered by your health insurance and which parts you might have to pay for yourself. 

How do I change or cancel my subscription to Private Health Services? 

Would you like to change or cancel your subscription? Please contact your Private Health Advisor. He or she will be happy to assist you and ensure that the change or cancellation is processed. 

The subscription has a minimum term of one year. After this first year, you can cancel the subscription on a monthly basis.