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Why Private Health Services?

We see that many people feel lost in the complex world of healthcare when faced with important questions about care and health. There are many options available, reliable information is scattered, and it’s not always clear which healthcare providers or solutions best suit their personal situation. At the same time, access to care is under increasing pressure due to an aging population and staffing shortages.

Our Team

Melvin Besselink

Business Manager

Willem Veerman

Family Physician · Medical

Ingrid van Westing

Medical Product

Dries Laurs

Quality of Care

David Fokker

Digital

Ellen Ooms

Market Development

Nicolet Annema

Marketing

Donna van de Bilt - van Veldhuizen

Services

Our Private Health Advisors

Albert Elsendoorn

Private Health Advisor

Ashley Porton

Private Health Advisor

Rosanne Diepeveen

Private Health Advisor

Laura Vernooij - Manni

Private Health Advisor

Amy Torn Broers

Support

Donna van de Bilt - van Veldhuizen

Operations Manager

Our Partners

Private Health Services works with a number of carefully selected partners to provide our services. This allows us to help you in ways that go beyond simply offering insight. We do not provide medical advice ourselves. However, we can arrange for a doctor to review your case with you, for example, if you have doubts about a diagnosis or treatment. In addition, we collaborate with specialized diagnostic centers, provide support for informal caregivers through our partners, and coordinate with an emergency response center for emergency assistance abroad. We select our partners based on quality: how thoroughly they work, how they are evaluated, and how closely medical professionals are involved. We regularly evaluate their services. Because we collaborate with them on a structural basis, we can sometimes negotiate more favorable terms for you. We never make such arrangements with hospitals or doctors who are treating you: in those cases, we independently assess what’s best for you.

An initiative of ONVZ

Private Health Services is an initiative of ONVZ, your partner in healthcare and health. Since 1933, ONVZ has been committed, as a not-for-profit association, to ensuring access to high-quality healthcare, freedom of choice in healthcare and personal attention. With more than 90 years of knowledge and experience, we help you make the choices that best suit your healthcare and health needs with confidence.
With Private Health Services, we combine our knowledge of the healthcare landscape with personal service and a strong network of healthcare and health experts. In doing so, we make high-quality healthcare more accessible, personal and transparent. And in an increasingly complex healthcare landscape, we provide clarity, peace of mind and confidence.
 

Frequently Asked Questions

Does Private Health Services operate independently of healthcare providers and health insurers?

Yes. Private Health Services operates as an independent service with its own team. Your Private Health Advisor evaluates the various options based on your situation and needs and is not bound by your insurance policy or by the agreements that health insurers make with healthcare providers. We consider all healthcare providers that meet your needs; care that your health insurance has contracted with is not given priority. We do not receive any compensation from healthcare providers for recommending their services: the subscription fee is our only source of income. However, your advisor will show you in advance which healthcare costs are covered by your health insurance and which costs you may have to pay out of pocket. This way, you know exactly where you stand from the start and won’t face any surprises.

How does Private Health Services compare to ONVZ?

Private Health Services is an initiative of ONVZ and builds on the knowledge, expertise, and network that ONVZ has developed as a healthcare expert over more than 90 years. However ,Private Health Services operates as an independent service provider. The guidance provided by your Private Health Advisor is separate from health insurance, healthcare procurement, and the agreements that ONVZ Health Insurance or other health insurers make with healthcare providers. Your Private Health Advisor assesses the various options based on your individual situation and supports you with independent insight, so you can make informed choices with confidence. We will not share what you discuss with your Private Health Advisor with ONVZ Health Insurance without your consent.

Does Private Health Services only consider care that is covered by my health insurance?

No. Your Private Health Advisor will explore all options that fit your needs, even if your health insurance doesn’t cover them—or only covers them partially—and even if treatment takes place abroad. Your advisor will show you in advance which costs your health insurance will cover and which you’ll have to pay out of pocket. That way, you can make your own choice, with no surprises.

What data does Private Health Services use to identify the best options for me?

To identify suitable healthcare providers for each client, Private Health Advisors use their own validated data on healthcare quality. We combine publicly available data with carefully compiled, supplementary information to assess the quality of healthcare providers. We build profiles of healthcare providers from four different perspectives:

  • Analysis of public data
    We continuously monitor available data from public sources, such as outcome indicators, complication rates, the number of surgeries performed, and the composition of the medical team.
  • Recommendations from healthcare professionals
    We collect recommendations from leading healthcare professionals. Which healthcare providers would they refer patients to? And, most importantly, why?
  • Information from site visits
    We visit healthcare providers on-site who stand out positively based on data and recommendations. During these site visits, we gain a concrete understanding of their practices. We speak with those involved and delve into their methods, decisions, rationale, and distinguishing features.

  • Patient Experiences We analyze data from review sites, but we also focus primarily on the experiences and treatment outcomes of our own clients.

We have now compiled over 800 profiles of specialized practices within healthcare providers, spanning more than 40 treatment areas, from knee and hip to breast and prostate cancer. That number continues to grow: the profiles are constantly being expanded, updated, and further refined. This gives us a unique and up-to-date overview of healthcare providers that is not available elsewhere. This allows us to provide every client with a carefully researched overview of options that aligns with their personal situation, healthcare needs, and preferences.

How can I be sure that the data from Private Health Services is reliable? Who validates it?

Within Private Health Services, a dedicated team is responsible for assessing the quality of healthcare providers. Data on healthcare quality is periodically updated, supplemented, and validated in various ways. For each area of treatment, the team also collaborates with specialized physicians.